This product comes with a 1-year warranty which covers manufacturing defects, inherent termite and borer issues.
This Limited Warranty Does Not Apply To:
- Small cuts, scratches or damage during the cleaning process
- Damaged caused by the incorrect installation of a product
- Cracks during the random displacement
- Product kept in contact to direct sunlight and water, resulting in decaying of wood
- With time solid woods are encountered by minor cracks, called as checks, which are not included in faults and warranty as these checks do not hamper the life of a product.
- As per the industry standards, unevenness up to 5 mm can happen because of the difference in surfaces and floor levels. In that case, there is not a warranty.
- There is no warranty on upholstery/ coverings/ cushion covers.
The base composition of the furniture product is made using solid wood. On the other hand, certain specific furniture’s back panel structures or drawers back panels are composed of secondary components such as MDF, Ply, Veneer or partial board that is better suited.
We ensure to deliver the perfect furniture as you see & order. There might be possibilities you shall experience a slight variation in fabric color and wood finish, considering the displayed resolution can create a minor difference in the physical product. The different display resolution could account as a cause of the difference in the product.
The wooden packaging material used for shipping a product is a property of Creative Furniture, and should not be disposed of by any customer. Creative Furniture believes in recycling these wooden carats and packing material; hence we would like to collect these back from the customer and re-use it.
The timeline varies according to the products, If the product is available in the inventory, it may get dispatched earlier to the given time line.
Custom Made Products: In case of tailor made products, it may extend the given time line as the products are manufactured from the scratch.
However, in case of exceptional situations like transport strike, riots, natural calamities (like rains, flood, earthquakes, etc.), it might happen that the Est delivery time may exceed than the promised timeline. In such situations; you will be given updates about your products, and Creative Furniture will be responsible to keep your products on priority and deliver at earliest as possible. We humbly request your cooperation in above exceptional situations, as your support is essential to ensure that we continue to keep serving you with high quality furniture.
Actual delivery time may vary according to your shipping location.
This delivery time is not applicable for some specific pin codes.